Some of our happy clients...
Debbie Miller, Director Sinton Andrews Lettings, 020 8579 9153
"We have been using LetRef’s services since they began in March 2008 and I can honestly say that it has made a huge difference to our day to day business. We can concentrate on letting properties in the knowledge that our referencing is being taken care of in a professional, intelligent manner.
"The difference we have found with LetRef is, you can always contact the reference handler directly, or Lone or Kathy. You never have to chase up references as you get daily progress updates. The reports are comprehensive, look professional and the reports have never been incomplete. The turnaround times are much quicker than with any other referencing company we have used.
"You can really tell that the Director’s of LetRef have a lettings background as they are very knowledgeable regarding the whole process.
"I highly recommend them!"
Julian Lewis, Williams Lewis & Co Ltd 020 7483 3100
"As a specialist agency working for corporate property companies, charities and financial institutions we use LetRef as they produce concise, reliable, accurate reports and always within our tight time constraints."
Silvia Eldawi, Lettings Director - Northfields Estates 020 8998 3111
"We are absolutely delighted with the quality and quick turn-around of tenant reporting we have received from Letref since we made the switch to them. Kathy, Lone and the team are fantastic at communicating with branch and ensure that each application is carefully considered individually and jointly and that all factors are taken into consideration. It is a great benefit to us that Letref staff have previous experience working in letting agencies - this really helps them understand both our needs and our client’s needs. Our landlords love the professionalism of the crystal clear reports which are well presented, straight to the point and totally bespoke to each individual (rather than the generic cookie-cutter statements we have been used to in the past!). Letref have proved to be a refreshing solution to one of the most important elements of our multi award winning lettings service."
Matthew MacMillan, Warren Putney 020 8780 1100
"We have been working with LetRef since the company started in March 2008 and, without a doubt, it has transformed our lettings business. Previously we obtained references in-house and this was a time consuming and frustrating process. We tried other referencing agencies but we found the response time and ability for contact/feedback somewhat time-consuming and thus counter productive. With LetRef, the response time is fantastic and they keep us informed of progress which leaves us much more time to concentrate on renting properties. The staff at LetRef are approachable, professional and quick, which is imperative in the lettings business. It is difficult to quantify but our business has definitely grown as a direct result of LetRef. Thank you!"
Robert Perlmutter, Director, Pearl Homes 020 7485 1999
"We switched to LetRef last summer as we were getting increasingly frustrated with the referencing company we were using, in fact it cost us quite a few deals, because of delays and inaccuracies. The difference is amazing, referencing used to be a hassle, now we don’t even have to think about it. We just send the forms over, we get an email back telling us who is dealing with them and their direct phone number and are regularly updated as to progress. The reports are accurate, professional and everyone at LetRef is a pleasure to deal with. If I have to get a reference done really quickly, they never let me down. I am happy to recommend them, they have been brilliant!"
Chris Lambert, Lettings Negotiator/Manager, Exclusive Estates 020 8814 2700
"I find Letref to be the best reference company I have used in the 6 years that I have been using references companies, I have previously used Maras, FCC paragon and found them to be nowhere near the standard and the professionalism that I have found with Letref. I find them friendly, helpful, fast and informative in advice, I can really feel the passion and drive with this company where I have not found with their competitors."
Darren Denby, Private Landlord, Denby Property Limited 07979 525668
"Having been a private landlord for many years, my experience of Letref has been exemplary. Once they have been instructed, I know that their experienced, competent staff will deal efficiently and thoroughly with the whole process.
"Unlike other agencies I have used, they will update you on a daily basis and provided reasoned, informed feed-back if they uncover any anomalies. It is invaluable to know that the no-nonsense advice Lone and Kathy give is as a result of years of experience as Lettings Managers."
Damon Andrew, Director, Clicks and Mortar 020 8575 9288
"Letref is by far the best referencing company I have used. Delivering a fast, efficient and with our own case manager personal service as well. Thank you and it's a pleasure using your company."
Kalpesh Patel, Managing Director, Changing Property 020 8855 8999
"I was using Maras for 10 years and was recommended to Let Ref and the team led by Lone & Kathy. I was thinking to move supplier at the time as I felt I was always having to chase references myself, constantly having to leave voicemails, which defeats the whole point. From the first moment they have been superb, the level of detail and attention to all reports is just what we need. I understand that you were agents previously which helps this whole process when delivering and communicating report status during referencing. Your costs are very reasonable and you go beyond the call of duty and have even saved my landlords money by being very thorough on referencing and not just accepting somebody's word as sometimes goes on. Great job guys and I look forward to working with you all as the entire team are fantastic!!! KEEP UP THE GREAT WORK!!"
Notting Hill Housing 020 8357 4647
www.nottinghill-london.co.uk/homes-for-rent
"LetRef offer a fast, efficient and reliable referencing service. The friendly staff are always a pleasure to work with and they keep you updated with the progress of reference checks on a daily basis. We have been using LetRef for over a year now and the turnaround time for the completed reference reports was significantly reduced, this means our tenants can move into our units faster and also reduces our void periods. We would highly recommend LetRef to all other letting agencies."
Ian Hartstone, Director, Hartstone Estates Ltd Direct 020 8242 4220
"LetRef have made a massive difference to the start up of our Letting's Agency. They have made referencing quick and easy which has enabled us to focus on Letting properties with the peace of mind that the referencing is being taken care of.
I would like to thank Kathy, Lone and the team for their efficiency and quick turn around times."
Hamways Lettings
"We have used LetRef’s services for over a year. We have found them reliable and trustworthy and we hope to continue our relationship into the future. We have a direct personal contact so communication is easy. They update us on a regular basis, and our deadlines have always been met. We would not hesitate in recommending their services."
Amit Kaura, Director Veritas Estate Management Ltd 020 3137 7993
"I have been using LetRef’s services now for the last couple of years and
have always found them to be reliable and efficient in producing
accurate
reference reports. They constantly keep me updated on the progress of a
reference and I have never had to chase them for a report. What’s more,
you
can directly contact them should you need to clarify any part of the
report.
"The reports are thorough, reliable, concise and as the directors have experience in the letting field I feel comfortable and confident that they understand the agents role in letting properties which thus enhances their service further.
"All in all, a very comprehensive service."