Referencing
Character references
We contact a personal referee and establish how long they've known the applicant and in what capacity. This gives the landlord a better picture of what sort of person the prospective tenant is.
We also ask them to confirm their own name, address and occupation. We keep this information on file for further reassurance to landlords and managing agents should be need to contact them at a later date.
Many other referencing companies don't bother with character references but we have found them helpful and provides an additional contact for the applicant should there be any future difficulties.